Warranty Information

Stoll Product Warranties

Most Stoll Products are covered by our 5 year limited warranty. Please see the list below for products that are excluded from this warranty, and the appropriate associated warranty for that product.

5 Year Limited Warranty

Stoll Industries hereby warrants their products to be free from defects in materials and/or workmanship, for the period of time and under the conditions described in each section below, subject to the limitations listed below (see section 2).

1. Limited Warranties
       a. Stoll Industries warrants the metal/steel materials and the applied finish of this product to be free from defects in materials and/or workmanship, for a period of five (5) years, subject to the limitations outlined below (see section 2).
       b. Stoll Industries warrants any glass materials of this product to be free from defects in materials and/or workmanship, for a period of one (1) year, subject to the limitations outlined below (see section 2).
       c. Stoll Industries warrants any electrical components of this product to be free from defects in materials and/or workmanship, for a period of one (1) year, subject to the limitations outlined below (see section 2).

2. Limitations
       a. The repair or replacement of parts, or the performance of service under this warranty, does not extend the life of this warranty beyond its original expiration date.
       b. This warranty is non-transferable and is offered exclusively for the benefit of the original purchaser, beginning on the original date of retail sale.
       c. Stoll Industries does not warrant this product against the following:
              1. Damage occurring during transportation or installation, damage resulting from improper installation, accident, alteration, or mis-use.
              2. Discoloration of finish, damage or distortion of metal parts, and/or glass breakage due to high heat.
              3. Color finishes may vary slightly in shade and are not guaranteed to perfectly match or coordinate. Finishes deemed to be significantly varied may be re-finished solely at Stoll Industries option and discretion.
              4. Finishes without a protective clear coat will have a toning/patina effect over time. This occurs naturally due to oxidation, and is not covered under this warranty.
       d. This Warranty does not cover any costs of labor, installation, removal, subsequent damage or transportation, regardless of whether the work was performed by a contractor, service company, or the consumer.
       e. The listed 3rd party components below are not manufactured by Stoll, and are not covered under this warranty. Please see the website or contact information listed below for each specific product.
              1. Vent-a-hood Liners/Blowers: www.pinnaclesalesgroup.com/warranty-service-department/
              2. Any included components that were not purchased from Stoll Industries are not covered under this warranty. Please reach out to your dealer to determine the correct manufacturer.

3. Warranty Process
       a. If, during the given warranty periods, a product covered under this warranty proves to be defective in material or workmanship, a claim for warranty service should be made through your authorized Stoll Industries Dealer. Proof of purchase will be required. The authorized dealer will contact Stoll Industries to procure replacement parts and/or additional service if deemed necessary. Stoll Industries reserves the right to choose at its option, the best method of repair or replacement, for any warrantied part or product.